delivery and packaging
DELIVERY COSTS ARE INCLUDED IN THE PRICE
Note that all our productions are specially produced and mounted for each and every order so production starts when your order is made. Format, weight, size, fragility and location will therefor have an effect on your delivery time. We use the Post Nord and DHL for our deliveries.
Transport: When ordering at piqmo the delivery can vary between 5 and 21 work days and sometimes more depending on your order, size and weight of package but also your location. If your delivery is outside Sweden it usually takes between 21 and 28 days but might be more. We transport fragil goods so please bare with us regarding delivery time. Our motto is to deliver complete goods rather then competing in having the quickest delivery.
Delivery abroad: All orders outside Sweden will be delivered non-framed. This means you will need to find your own local frame maker.
Confirmation on order going out: When the photographic work of art is ready to be delivered you will recive a confirmation via e-mail or SMS. Once you have received this e-mail it will take from two (2) up to fourteen (14) days for the package to be delivered depending on package and location.
Faulty or damaged goods: Once you have received your photo artwork it is important that you check that everything is intact. If something is faulty with your delivery please contact us as soon as possible (at the latest 14 days after delivery) so that we can sort out whatever problem that has arisen. And it´s very important that you keep and save the damaged packaging.
Returns of faulty goods:
1) piQmo will only return purchased products that are damaged during production, mounting or delivery.
2) You have 14 days after delivery to verify your item. Faulty or damaged goods should immediately be claimed. Contact piQmo directly but within 14 days. NOTE The damaged packaging must be saved! This is important so that we in our turn can complain the damage to PostNord or DHL.
All prices in the gallery include VAT.
Any questions regarding delivery, damamges or other costs concerning this please contact us at firstname.lastname@example.org